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Frequently Asked Questions


What is Comparable or Better Seating?

When you place an advance order for tickets, the seat description on the invoice sets the minimum parameter for your seats.  Comparable or better seating is defined as: (a) tickets in a lower row of the same or equivalent section; (b) or tickets in a lower row in a section of the same stadium/arena level that is closer to the center of the stadium (i.e. 50 yard line, midcourt line, center ice, home plate).  Unless explicitly noted in the seat description on the invoice, comparable or better seating is not affected by team affiliations and does not include a specific side of the stadium (i.e. team side) or a specific view of anything other than the playing field, (i.e. the band, scoreboards, video boards, or surroundings outside the stadium etc).  This is a unique service that Big Red Tickets provides to our clients, and the possibility of free upgraded seats should be seen as one of the advantages to placing the advance order.  Big Red Tickets will try to accommodate special requests or considerations; however, you should contact Big Red Tickets immediately regarding special circumstances.

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